Tire kickers
csantospago@gmail.com
(04 Dec 2018 12:19 EST)
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Re: Tire kickers Bob Murrell (04 Dec 2018 12:42 EST)
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Re: Tire kickers
Stuart Rosen
(04 Dec 2018 20:22 EST)
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Re: Tire kickers
csantospago@gmail.com
(04 Dec 2018 20:36 EST)
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Re: Tire kickers
Stuart Rosen
(04 Dec 2018 21:02 EST)
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Re: Tire kickers Bob Murrell 04 Dec 2018 12:41 EST
Good choice Chris! Burning bridges should always be a last resort. Sent from Bob Murrell's iPhone M3 Technologies, Inc. 865-607-0957 Office 800-342-4533 www.go2m3.com > On Dec 4, 2018, at 12:20 PM, "csantospago@gmail.com" <csantospago@gmail.com> wrote: > > Hi partners > > Just a reminder to always touch base with clients first before driving any distance to look at a job. > I blocked out my whole afternoon to drive an hour and 20 minutes each way to look at a fairly large floor job. Of course I texted as I was leaving to give them a firm ETA (exactly the time we scheduled by phone last week). > His response was “who is this?” Then “if this is the floor company then we’re all set” > My response “serious?” > His “serious “ > I kept it professional by just stating “Next time follow up with the people you make appointments with. It’s the considerate thing to do” > Really wanted to tell him to gfy but kept my cool. > A long time ago a very good salesman told me to make the appointment and then just go without calling. If you call first then it gives them a chance to wiggle out. Thank God I do not follow that philosophy. I’m not into high-pressure but just wish some people had some decency out there. > > Thanks for listening, > Chris Santospago > Restoration by Design Stone > > Sent from my iPhone > > Visit list archives, subscribe, unsubscribe or change your subscription > preferences: > http://stoneandtilepros.simplelists.com/sccpartners > > Start a new conversation (thread): > sccpartners@stoneandtilepros.simplelists.com >