Tire kickers
csantospago@gmail.com
(04 Dec 2018 12:19 EST)
|
Re: Tire kickers
Bob Murrell
(04 Dec 2018 12:42 EST)
|
Re: Tire kickers Stuart Rosen (04 Dec 2018 20:22 EST)
|
Re: Tire kickers
csantospago@gmail.com
(04 Dec 2018 20:36 EST)
|
Re: Tire kickers
Stuart Rosen
(04 Dec 2018 21:02 EST)
|
Re: Tire kickers Stuart Rosen 04 Dec 2018 20:22 EST
Something we do which works well is charge in advance for travel time We charge $ 250 minimum paid in advance Changes the dynamics ! Sent from my iPhone > On Dec 4, 2018, at 12:41 PM, Bob Murrell <bmurrell@m3techinc.com> wrote: > > Good choice Chris! Burning bridges should always be a last resort. > > Sent from Bob Murrell's iPhone > M3 Technologies, Inc. > 865-607-0957 > Office 800-342-4533 > www.go2m3.com > > >> On Dec 4, 2018, at 12:20 PM, "csantospago@gmail.com" <csantospago@gmail.com> wrote: >> >> Hi partners >> >> Just a reminder to always touch base with clients first before driving any distance to look at a job. >> I blocked out my whole afternoon to drive an hour and 20 minutes each way to look at a fairly large floor job. Of course I texted as I was leaving to give them a firm ETA (exactly the time we scheduled by phone last week). >> His response was “who is this?” Then “if this is the floor company then we’re all set” >> My response “serious?” >> His “serious “ >> I kept it professional by just stating “Next time follow up with the people you make appointments with. It’s the considerate thing to do” >> Really wanted to tell him to gfy but kept my cool. >> A long time ago a very good salesman told me to make the appointment and then just go without calling. If you call first then it gives them a chance to wiggle out. Thank God I do not follow that philosophy. I’m not into high-pressure but just wish some people had some decency out there. >> >> Thanks for listening, >> Chris Santospago >> Restoration by Design Stone >> >> Sent from my iPhone >> >> Visit list archives, subscribe, unsubscribe or change your subscription >> preferences: >> http://stoneandtilepros.simplelists.com/sccpartners >> >> Start a new conversation (thread): >> sccpartners@stoneandtilepros.simplelists.com >> > > Visit list archives, subscribe, unsubscribe or change your subscription > preferences: > http://stoneandtilepros.simplelists.com/sccpartners > > Start a new conversation (thread): > sccpartners@stoneandtilepros.simplelists.com >